Privacy Policy

This Privacy Policy explains how HENX Intelligence ("we", "us") collects, uses and protects your personal data when you visit henx.com or contact us through this website. We are committed to processing your data lawfully and transparently, in line with the UK GDPR and the EU General Data Protection Regulation (GDPR).

1. Data we collect

• Contact form data: the name, email address and message you submit through our contact form.
• Analytics data (only with your consent): if you accept analytics cookies, Google Analytics 4 collects pseudonymous usage data such as pages visited, approximate country, device and browser type, referral source and session duration.
• Technical/server data: our hosting and security provider (Cloudflare) processes basic request data such as IP address and user-agent to deliver and protect the site.

2. How we use your data

• To respond to your enquiries and communicate with you.
• To understand and improve how our website is used (analytics, with consent).
• To keep the website secure and operational.

3. Legal bases

We rely on your consent for analytics cookies; on our legitimate interests to respond to enquiries and secure the site; and, where applicable, to take steps at your request before entering into a contract.

4. Cookies and analytics

We do not use analytics or marketing cookies unless you consent via our cookie banner. If you accept, Google Analytics 4 sets cookies to measure site usage. You can withdraw consent at any time by clearing cookies or changing your choice. For details, see our Cookie Policy.

5. Sharing and third parties

We share data only with service providers that help us run the site:

• Google (Analytics) — usage analytics, if you consent.
• Cloudflare — hosting, content delivery and security.
• MXRoute — email delivery for contact-form messages.

We do not sell your personal data.

6. Data retention

Contact-form messages are kept only as long as needed to handle your enquiry and our records. Analytics data is retained according to our Google Analytics settings.

7. Your rights

Under the GDPR you have the right to access, rectify, erase, restrict or object to the processing of your personal data, and to data portability. You may also lodge a complaint with your local data protection authority (in the UK, the ICO).

8. Contact

For any privacy request, contact us via the contact form or the email address provided there.

9. Changes

We may update this policy from time to time. The "last updated" date above reflects the latest version.